Privacy Policy

This Privacy Policy describes how Anthony's Coal Fired Pizza ("we," "us," "our," or "the Company") collects, uses, discloses, and protects the personal information of individuals ("you," "your," or "user") who visit our website at anthonypizza.world, place orders, subscribe to our communications, or otherwise interact with our services. We are committed to protecting your privacy and handling your personal data with transparency, integrity, and in full compliance with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and the Federal Trade Commission Act (FTC Act).

Please read this Privacy Policy carefully. By using our website or services, you acknowledge that you have read, understood, and agree to the practices described herein. If you do not agree with any part of this policy, please discontinue use of our website and services immediately.

1. About Us

Anthony's Coal Fired Pizza is a food service business operating in the United States, dedicated to providing authentic coal-fired pizza and a premium dining experience. Our contact information for all privacy-related inquiries is as follows:

For all privacy-related questions, requests, or complaints, please contact us using the information provided above or refer to Section 15 of this Privacy Policy for detailed contact instructions.

2. Scope of This Privacy Policy

This Privacy Policy applies to all personal information we collect through the following channels:

• Our website located at anthonypizza.world and all associated subdomains or pages
• Online ordering systems, reservation platforms, and digital menus accessible through our website
• Email communications, newsletters, and promotional campaigns
• Loyalty programs, contests, giveaways, and surveys
• In-person data collection at our physical restaurant locations
• Mobile applications, if applicable
• Third-party platforms and social media pages affiliated with our brand

This policy does not apply to third-party websites, services, or platforms that may be linked from our website. We encourage you to review the privacy policies of any third-party sites you visit.

3. Information We Collect

We collect various types of personal information depending on how you interact with us. The categories of information we may collect include:

3.1 Personal Identification Information

When you create an account, place an online order, make a reservation, sign up for our loyalty program, or contact us directly, we may collect the following personal identification information:

• Full name
• Email address
• Telephone number
• Physical mailing or delivery address
• Date of birth (for age verification and birthday promotions)
• Username and encrypted password for online accounts
• Profile picture or avatar, if voluntarily provided

3.2 Transaction and Order Information

When you place an order through our website or in-store systems, we collect:

• Order history, items purchased, and order preferences
• Payment method type (e.g., credit card, debit card — note: we do not store full card numbers)
• Billing address and delivery address
• Transaction ID, order confirmation numbers, and timestamps
• Special dietary instructions or food preferences

3.3 Usage Data and Website Interaction Data

When you visit our website, we automatically collect certain technical and behavioral information, including:

• IP address and approximate geographic location derived from IP address
• Browser type and version
• Operating system and device type (desktop, mobile, tablet)
• Pages visited, time spent on each page, and navigation paths
• Referring URLs (the website that directed you to ours)
• Search queries entered on our website
• Clickstream data and interaction patterns
• Date and time of your visit

3.4 Cookie and Tracking Technology Data

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect data about your interactions with our website. This data may include session identifiers, cookie preference settings, and behavioral data used for analytics and marketing purposes. Please refer to Section 10 of this Privacy Policy for detailed information about our use of cookies and your choices regarding them.

3.5 Communications Data

When you contact us by email, through a contact form, or via social media, we collect and retain:

• The content of your messages, inquiries, and feedback
• Your name and contact details as provided in the communication
• Records of correspondence for quality assurance and legal compliance purposes

3.6 Marketing and Preference Data

If you opt in to receive marketing communications, we collect:

• Your marketing communication preferences
• Email engagement data (open rates, click-through rates)
• Loyalty program points, redemption history, and participation data
• Survey responses and feedback ratings

3.7 Information from Third Parties

We may also receive personal information about you from third-party sources, including:

• Social media platforms (if you connect your social media account to our services or interact with our social media pages)
• Third-party delivery partners and platforms (e.g., DoorDash, Uber Eats, Grubhub)
• Analytics providers and advertising partners
• Payment processors and financial institutions

4. How We Use Your Information

We use the personal information we collect for a variety of legitimate business purposes, including:

4.1 Providing and Managing Our Services

• Processing and fulfilling food orders, both online and in-store
• Managing reservations and table bookings
• Creating and managing customer accounts
• Processing payments and issuing refunds where applicable
• Communicating order confirmations, updates, and delivery notifications
• Administering loyalty programs and reward redemptions

4.2 Customer Service and Support

• Responding to your inquiries, complaints, and feedback
• Investigating and resolving disputes or issues related to your orders
• Providing technical support for our website and online ordering systems

4.3 Analytics and Website Improvement

• Analyzing website traffic, usage patterns, and user behavior to improve our online experience
• Conducting internal research and analysis to understand customer preferences
• Testing new features, menu items, and website functionalities
• Measuring the effectiveness of our marketing campaigns

4.4 Marketing and Promotional Communications

• Sending you promotional emails, newsletters, and special offers (only with your consent where required by law)
• Personalizing marketing messages based on your order history and preferences
• Displaying targeted advertisements on third-party platforms and websites
• Notifying you about new menu items, seasonal specials, and events at our locations

4.5 Legal Compliance and Business Protection

• Complying with applicable federal, state, and local laws and regulations
• Enforcing our Terms of Service and other legal agreements
• Detecting, preventing, and investigating fraud, security breaches, and other potentially illegal activities
• Protecting the rights, property, and safety of our customers, employees, and the general public
• Responding to lawful requests from government authorities and law enforcement agencies

5. Legal Basis for Processing Your Data

As a business operating in the United States, our data processing activities are governed primarily by applicable US federal and state laws. We process your personal information based on the following legal grounds:

• Contractual Necessity: Processing is necessary to fulfill your orders and provide the services you have requested from us.
• Legitimate Business Interests: We process certain data to operate, improve, and secure our business operations, provided that our interests are not overridden by your rights and interests.
• Legal Obligation: We process data where required to comply with applicable laws, regulations, court orders, or governmental directives.
• Consent: Where required by law (including for marketing communications and certain cookie uses), we process your data only with your explicit prior consent. You have the right to withdraw consent at any time.

6. Sharing Your Information with Third Parties

We do not sell your personal information to third parties for monetary compensation. However, we may share your information in the following circumstances:

6.1 Service Providers and Business Partners

We work with carefully selected third-party service providers who assist us in operating our business and delivering services to you. These providers are contractually obligated to use your data only for the purposes we specify and to maintain appropriate security standards. Categories of service providers include:

• Payment processors and financial services companies (e.g., Stripe, Square)
• Online ordering platforms and delivery service partners
• Email marketing and customer relationship management (CRM) platforms
• Website hosting and cloud infrastructure providers
• Analytics and data intelligence services (e.g., Google Analytics)
• Advertising and remarketing platforms (e.g., Google Ads, Meta Ads)
• Customer support software providers
• Cybersecurity and fraud prevention services

6.2 Third-Party Delivery Platforms

When you place an order through a third-party delivery platform (such as DoorDash, Uber Eats, or Grubhub), those platforms collect and process your personal information under their own privacy policies. We may receive limited order-related data from these platforms to fulfill your delivery and manage our business records.

6.3 Legal Requirements and Law Enforcement

We may disclose your personal information to government authorities, regulatory agencies, or law enforcement agencies where we are legally required or permitted to do so, including:

• In response to a valid subpoena, court order, search warrant, or other legal process
• To comply with a legal obligation under federal, state, or local law
• To protect the rights, safety, or property of our company, our customers, or the public
• In connection with an investigation of suspected fraud, illegal activity, or violations of our Terms of Service

6.4 Business Transfers and Corporate Transactions

In the event of a merger, acquisition, sale of all or substantially all of our assets, corporate restructuring, or bankruptcy proceeding, your personal information may be transferred as part of the transaction. We will provide notice of any such transfer and the applicable privacy practices through our website.

6.5 With Your Consent

We may share your personal information with other third parties not described above when we have obtained your explicit prior consent to do so.

7. Data Security

Anthony's Coal Fired Pizza takes the security of your personal information seriously and implements a comprehensive set of technical, administrative, and physical safeguards designed to protect your data from unauthorized access, use, disclosure, alteration, or destruction. Our security measures include:

• Encryption: All data transmitted between your browser and our website is protected using industry-standard Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption.
• Access Controls: Access to personal information is strictly limited to authorized employees, contractors, and service providers who need it to perform their job functions.
• Payment Security: We use PCI-DSS compliant payment processors. We do not store full credit or debit card numbers on our systems.
• Regular Security Audits: We conduct regular reviews of our security practices, systems, and data handling procedures.
• Incident Response: We maintain a documented data breach response plan and will notify affected individuals and relevant authorities in accordance with applicable law in the event of a security incident.
• Employee Training: All employees who handle personal data receive training on data protection best practices and our internal privacy policies.

Despite our best efforts, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your personal information, and you provide it at your own risk.

8. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information. We are committed to honoring these rights in accordance with applicable law.

8.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have the following rights under the CCPA as amended by the CPRA:

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, as well as how we use and share it.
• Right to Delete: You have the right to request deletion of personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You have the right to request correction of inaccurate personal information we hold about you.
• Right to Opt-Out of Sale or Sharing: Although we do not sell personal information for monetary compensation, we may share data for cross-context behavioral advertising purposes. You have the right to opt out of such sharing.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use of sensitive personal information to purposes authorized by law.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

8.2 General Privacy Rights for All US Residents

Regardless of your state of residence, we extend the following rights to all of our customers as a matter of good business practice:

• Right of Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request correction of inaccurate or incomplete personal information.
• Right to Deletion: You may request deletion of your personal information, subject to our legal retention obligations.
• Right to Data Portability: Where technically feasible, you may request that we provide your personal data in a structured, machine-readable format.
• Right to Withdraw Consent: Where we process your data based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.
• Right to Opt Out of Marketing: You may opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly.

8.3 How to Exercise Your Rights

To exercise any of the rights described above, please submit a verifiable consumer request by contacting us at:

• Email: [email protected]
• Website: anthonypizza.world

We will respond to verifiable consumer requests within 45 days. If we require additional time (up to 90 days total), we will inform you of the reason and extension in writing. We will not charge a fee for processing your request unless it is excessive, repetitive, or clearly unfounded.

To verify your identity, we may ask you to provide certain information that matches records we hold about you. We will only use the information you provide during this process for identity verification purposes.

You may designate an authorized agent to submit requests on your behalf. Authorized agents must provide written authorization signed by you, and we may require additional verification steps to confirm the agent's authority.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements. Our general data retention guidelines are as follows:

When your personal information is no longer required for the purposes described above, we will securely delete, anonymize, or aggregate it in accordance with our internal data disposal procedures.

10. Cookie Policy and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and support our marketing activities. This section provides a brief overview of our cookie practices.

10.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the operation of our website, including enabling you to log in to your account and process orders. These cannot be disabled.
• Performance and Analytics Cookies: Help us understand how visitors interact with our website by collecting aggregate, anonymized data. We use tools such as Google Analytics for this purpose.
• Functional Cookies: Allow our website to remember your preferences, such as your language settings, location, and past orders.
• Marketing and Advertising Cookies: Used to deliver relevant advertisements and track the effectiveness of our advertising campaigns across third-party platforms.

10.2 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings at any time. Most browsers allow you to block or delete cookies, although doing so may affect the functionality of certain parts of our website. You may also opt out of interest-based advertising by visiting:

• Digital Advertising Alliance (DAA) Opt-Out Page
• Network Advertising Initiative (NAI) Opt-Out Page

For more detailed information about the specific cookies we use, their purposes, and how to manage them, please refer to our full Cookie Policy, available on our website at anthonypizza.world.

11. Children's Privacy

Our website and services are not directed to, and are not intended for use by, individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age. If you are under 18, please do not use our website or provide any personal information to us.

If we become aware that we have inadvertently collected personal information from a child under 18 without verifiable parental consent, we will take immediate steps to delete such information from our systems. If you believe we may have collected personal information from or about a child under 18, please contact us immediately at [email protected].

Parents or legal guardians who wish to review, correct, or request deletion of personal information collected from their minor child should contact us using the information provided in Section 15 of this Privacy Policy.

12. International Data Transfers

Anthony's Coal Fired Pizza is based in the United States, and all data we collect is primarily processed and stored on servers located within the United States. If you are accessing our website from outside the United States, please be aware that your personal information will be transferred to, processed in, and stored in the United States.

The data protection laws of the United States may differ from those of your country of residence. By using our website and services, you consent to the transfer of your information to the United States and its processing in accordance with this Privacy Policy.

Where we transfer personal data internationally through our third-party service providers, we take steps to ensure that appropriate safeguards are in place to protect your information, including the use of contractual protections such as standard data protection clauses.

13. Third-Party Links and Integrations

Our website may contain links to third-party websites, social media platforms, third-party ordering services, and other external resources. These third-party sites are governed by their own privacy policies, which we do not control. We are not responsible for the privacy practices or content of any third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit before providing any personal information. The inclusion of a link to a third-party website does not imply our endorsement of that site or its privacy practices.

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal obligations, or the services we offer. When we make material changes to this policy, we will notify you by:

• Posting the updated Privacy Policy on our website at anthonypizza.world with a revised "Last Updated" date at the top of the page
• Sending an email notification to registered account holders where the changes are significant
• Displaying a prominent notice on our website homepage for a reasonable period following the update

Your continued use of our website or services following the posting of any changes to this Privacy Policy constitutes your acknowledgment of those changes. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

15. Contact Us for Privacy Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy, our data practices, or the exercise of your privacy rights, please do not hesitate to contact our Privacy Team using any of the following methods:

When contacting us about a privacy request, please include the following information to help us locate your records and process your request efficiently:

• Your full name and email address associated with your account (if applicable)
• The nature of your request or inquiry (e.g., access, deletion, correction, opt-out)
• Any other relevant information that may help us identify your records

We aim to respond to all privacy inquiries within 30 business days. For formal consumer rights requests under CCPA/CPRA, we will respond within 45 calendar days of receiving a verifiable request, as required by law.

16. How to File a Complaint with a Data Protection Authority

If you are a California resident and believe that your rights under the CCPA/CPRA have been violated, or if you are dissatisfied with our response to your privacy request, you have the right to file a complaint with the California Privacy Protection Agency (CPPA) or the California Attorney General's Office.

16.1 California Privacy Protection Agency (CPPA)

The CPPA is the primary regulatory authority responsible for enforcing the CPRA in California. You may contact the CPPA at:

• Website: https://cppa.ca.gov
• Address: 2101 Arena Blvd, Sacramento, CA 95834

16.2 California Attorney General's Office

• Website: https://oag.ca.gov/privacy
• Consumer Complaint Hotline: 1-800-952-5225

16.3 Federal Trade Commission (FTC)

For concerns related to unfair or deceptive trade practices under the FTC Act, all US residents may file a complaint with the Federal Trade Commission:

• Website: https://reportfraud.ftc.gov
• Phone: 1-877-FTC-HELP (1-877-382-4357)

We encourage you to contact us directly before filing a formal complaint, as we are committed to resolving privacy concerns promptly and to your satisfaction.

17. Do Not Track Signals

Some web browsers offer a "Do Not Track" (DNT) feature that signals your preference to websites and online services that you do not wish to be tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. As a result, our website does not currently respond to DNT signals. However, you may manage your tracking preferences through our cookie settings and through opt-out mechanisms described in Section 10 of this Privacy Policy.

18. Sensitive Personal Information

We do not intentionally collect sensitive categories of personal information such as precise geolocation data, racial or ethnic origin, political opinions, religious or philosophical beliefs, health information, biometric data, or financial account credentials. Where the collection of such information becomes necessary for a specific purpose (for example, collecting allergen information for food safety purposes), we will seek your explicit consent and provide clear notice of how such information will be used and protected.

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